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FREE SHIPPING ON ORDERS OVER $50

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FAQ

local_shippingShipping

Shipping is selected automatically at check out to give you the best available rate.

Shipping rates are determined by our fulfillment center and they vary based on your location.

Orders get fulfilled in 1-2 days and delivery ranges between 2 to 5 business days depending on your region

We currently only ship to the United States and Canada, but we are working on expanding soon.

You will be emailed your tracking information once the product is shipped.

We will send you a message letting you know your order has been successfully shipped.

Your order is getting shipped from our fulfilment center in Michigan.

monetization_onReturns & Refunds

If you are not satisfied with the product and want to return it, please reach out to life@drinkfwd.com

In case you have received a damaged product, please take a picture of the damage including the box and email it to life@drinkfwd.com with the subject line “DAMAGED” and we will send you a new one.

If you received the wrong product, please reach out to us at life@drinkfwd.com with the subject line “WRONG PRODUCT” and we will take care of your issue right away.

If you want to exchange a product, please reach out to life@drinkfwd.com.

If you are not satisfied with the product and want a refund, please reach out to life@drinkfwd.com.

receipt_longOrders

Once the order is fulfilled and sent we can’t cancel it, but if you receive the product and are not satisfied, you can reach out to us for a full refund at life@drinkfwd.com. Please use the subject line “REFUND” to expedite the process

Once the order is fulfilled and sent we can’t change it, but if you receive the product and are not satisfied, you can reach out to us for a full refund or exchange at life@drinkfwd.com. Please use the subject line “REFUND” to expedite the process.

If you are having trouble with your coupon code, please email life@drinkfwd.com with the subject line “Coupon” and we will get back to you as soon as we can.

paymentPayment

We accept all major credit cards, ApplePay, GooglePay, ShopPay, PayPal, and Facebook Pay.

Yes, we guarantee that your information is 100% safe.

We partner with Stripe to enable online payments.

All payments are made in USD.

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Free Shipping Over $50

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Made in the USA

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